Bonus terms: what to read before you tick the box

Bonus terms are usually longer than the offer itself, and that is where the answers to the important questions are. This page is a checklist of the clauses that most often cause disputes.

The actual figures — percentages, wagering, deadlines and maximum stake — are set by the operator and shown in the offer terms.

Checklist

  1. The wagering multiplier and what it applies to — bonus only, or bonus plus deposit.
  2. Game weighting and excluded games.
  3. The maximum stake during wagering.
  4. The validity period.
  5. The maximum withdrawal from the bonus, if any.
  6. Whether feature buys are allowed.
  7. Which payment methods exclude the bonus.

How the offer behaves across game types

Game typeWhat usually happens
Low-volatility slotsusually count in full
High-volatility slotscount, but the balance swings hard
Crash gamesoften excluded or counted partly
Live and table gamesoften counted partly or not at all

The table describes typical logic; percentages and exclusions are set by the offer terms.

Feature buys

Many terms forbid buying a bonus round while a bonus is active. Winnings from such a buy may be voided. A buy button in the game does not mean it can be used with bonus money.

Order of funds

At some casinos real money is used first and then the bonus; at others they are combined. This decides whether you can withdraw your deposit before wagering ends. If the terms are unclear, ask support in writing.

Country, currency and account

Some offers are not available in every country, and some apply only to new accounts or a specific currency. Check that the offer applies to your account. Bonus terms often refer to the general terms, which may add further restrictions — read both.

A screenshot as insurance

Terms can be updated. Save a dated screenshot of the terms at the moment you activate the offer. If a dispute arises later, it is the best evidence you will have. The wagering arithmetic is on the wagering requirements page.

When to decline

If you plan to play mostly live tables or crash games, a bonus is often not worth it: they count little or are excluded. The same applies if you want to withdraw winnings without conditions. Declining is a valid choice and does not limit your access to the catalogue.

Frequently asked questions

Where are the bonus terms?
On the offer page or in the general terms on the operator's site.
Can terms change?
Yes; the terms in force at activation apply — keep a screenshot.
What happens if I breach the terms?
The bonus and winnings may be voided.
Can support explain the terms?
Yes; ask for the answer in writing so it is on record.

Other bonus guides

Open the games at the operator