Backup address: what to do if the site won't open
Sometimes an operator's address stops opening for a while — for technical reasons, regional restrictions or blocking. That is when “mirrors”, or backup addresses, appear online. Some belong to the operator; others are fakes built to collect logins and passwords.
This page explains how to act safely, not how to get around restrictions.
Signs of a fake
- The address differs by one letter or uses an unusual domain ending.
- The page asks for a password or card details before showing any content.
- The design looks similar, but the game lobby is small or does not work.
- The link came from an unknown message or an advert.
If in doubt, do not enter anything. Open the operator's site the way you normally do, or contact support.
Restrictions and the law
If a site is unavailable in your country, the reason may be legal requirements. Getting around restrictions with a VPN can breach the operator's terms and lead to the account being closed and winnings voided. The licence number and the regulator are normally shown in the operator's footer and terms. Look the operator up in that regulator's public register, check that the licence is active and that the company name in the register matches the company named in the terms. Whether online gambling is allowed where you live is decided by local law, not by the operator.
The catalogue on a backup address
A genuine backup address shows the same account, the same balance and the same game lobby. If the games look different, the information panel is missing or the balance does not match, close the page. Game settings should be identical to the main address, because they come from the operator's account configuration.
Why addresses change
Operators sometimes change domains for technical, legal or branding reasons. A legitimate operator announces it in the account or by email and keeps the same account. If a “new address” asks you to register again or to deposit in order to “unlock” your account, treat it as a sign of fraud.
Security habits
Turn on two-factor authentication if the operator offers it. Do not reuse the same password on other sites. After logging in from someone else's device, log out and change your password.
If you have already entered your details
Change your password on the genuine site straight away, contact the operator's support, and if you entered card details, call your bank. On contacting support, see support and contact.
Bookmarks beat search results
The simplest protection is a bookmark saved from the genuine address. Search results and adverts can show look-alike sites, especially when the main address is down. If you use the mobile shortcut, create it from the bookmarked address, not from a link someone sent you.